We know shopping online sometimes comes with questions, so we’ve put together this guide to help you out. Here you’ll find quick answers about payments, delivery, returns, and more. If you can’t find what you’re looking for, feel free to reach out to us at info@woodmeadrunner.co.za, we’re always happy to assist.
What payment methods do you accept?
We accept secure online payments via PayFast (debit/credit cards, Instant EFT, SnapScan, Zapper), PayShap (instant payments using your cellphone number), and Direct Bank Transfer.
Is it safe to shop on your website?
Yes. All transactions are SSL encrypted and processed securely through trusted providers like PayFast. We never store your card details on our website.
How do I pay using PayShap?
Open your banking app, choose PayShap, and send payment using our registered number: +27 71 144 0904
Remember to include your order number as reference.
Can I pay via EFT/Direct Bank Transfer?
Yes. Simply transfer the order total directly to our bank account:
Bank: Tyme Bank
Account Name: Woodmead Runner
Account Number: 530 011 49018
Branch Code: 678910
Reference: Your Order Number
Your order will be processed once we confirm the payment.
More FAQ's
Orders are usually shipped within 2–3 working days after payment clears. Delivery times may vary depending on your location, but we’ll keep you updated with tracking details.
Yes. If you’re not satisfied with your order, you can return it within 7 days of delivery (items must be unused and in original packaging). Please email returns@woodmeadrunner.co.za to arrange a return.
Absolutely. We deliver to all major cities and towns across South Africa. Delivery fees are calculated at checkout.
Yes. Once your order is dispatched, we’ll send you an email or SMS with your tracking number so you can follow your parcel in real time.
Please contact us immediately at info@woodmeadrunner.co.za with your correct details. If your order has not been shipped yet, we’ll update it for you.
You can reach us anytime at:
info@woodmeadrunner.co.za
We’ll get back to you as soon as possible.
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